Terms Of Purchase
Introduction
These Terms of Purchase outline the guidelines and conditions that apply when ordering products or services through this platform. By completing a purchase, you confirm that you have reviewed, understood, and agreed to the terms described below. Your purchase may also be governed by other relevant policies, including our Privacy Notice, which explains how the platform functions and how personal information may be collected and managed.
1. Eligibility and General Requirements
By placing an order, you represent and confirm that:
- You are at least 18 years of age or have reached the legal age of majority in your jurisdiction.
- You possess the legal capacity to enter into a binding agreement.
- You are not prohibited from using these services under any applicable laws or regulations.
Customers are responsible for ensuring that any products purchased through this platform can legally be imported, delivered, and used within their country or region.
2. Privacy and Data Handling
Any information provided during the checkout process will be processed in accordance with the Privacy Notice. By submitting an order, you consent to the collection, use, and processing of certain personal details where necessary to process your purchase and provide related services.
3. Orders and Transaction Policies
Order Processing
Orders may be refused or cancelled in certain situations, including but not limited to product unavailability, pricing inaccuracies, or suspected fraudulent or unusual activity. In some cases, additional verification may be required before the order can be confirmed.
Product Descriptions
We aim to present product information as accurately as possible. However, minor differences in color, texture, or appearance may occur due to lighting conditions, photography, or screen display settings. If a product significantly differs from its description, it may be eligible for return under the applicable Return Policy.
Pricing
Prices may be updated or adjusted at any time without prior notice. If an incorrect price is discovered before shipment, the order may be cancelled and a full refund will be issued.
Delivery Estimates
Shipping timeframes provided are estimates only. Actual delivery may be influenced by customs clearance, carrier delays, weather conditions, or other logistical factors beyond our control.
4. Product Information Notices
Certain products may not include manuals, labels, or instructions tailored to every regional requirement. Some items may require adapters or modifications for compatibility depending on the destination. Customers are responsible for verifying local regulations and product compatibility prior to purchase.
5. Customs Duties and Import Charges
For international shipments, customs duties, import taxes, or additional processing fees may be imposed by the destination country. Any such charges are the responsibility of the recipient and are not included in the purchase price.
Contact Information
If you have any questions regarding purchases, orders, or related policies, please contact customer support:
Email: service@smartcreation.com.hk
WhatsApp / Phone: +852 3106 6084
Registered Address: Flat D, 28/F, 8 Hart Avenue, Tsim Sha Tsui, Kowloon, Hong Kong