Privacy Notice

1. Introduction

Protecting personal data is a priority. This Privacy Notice explains how personal information may be collected, used, and protected when users interact with this service. By accessing the platform or placing an order, users agree that their information may be handled in accordance with this policy.

2. Information We Collect

Information provided directly by users:
We may collect information you voluntarily provide when placing an order, contacting customer support, subscribing to updates, or submitting inquiries. This may include your name, contact details, billing and shipping addresses, and email information.

Automatically collected information:
We may automatically collect technical data such as IP address, device type, browser type, and browsing activity through cookies and similar technologies to improve system performance and user experience.

Third-party information:
In certain cases, limited data may be obtained from third parties for purposes such as address verification or fraud prevention.

3. Cookies and Tracking Technologies

Cookies are used to enhance functionality and improve user experience.

Essential cookies: Required for shopping cart and checkout functionality
Performance cookies: Help analyze website usage and improve services
Advertising cookies: Used to display relevant promotional content based on user preferences

Users may manage or disable cookies through browser settings.

4. Use of Information

Personal data may be used for order processing, customer service, service improvement, marketing communications (with opt-out options), and fraud prevention.

5. Information Sharing

Personal data is only shared under limited circumstances:

Service providers: Payment processing, logistics, and technical support partners
Legal requirements: When required by law or official authorities
Business operations: In case of organizational changes or service continuation needs

6. User Rights

Users may opt out of marketing emails at any time. Requests for access, correction, or deletion of personal data may be submitted to customer support.

7. Data Security

Reasonable technical and organizational measures are implemented to protect personal data, including SSL encryption for sensitive transactions. However, no online transmission or storage system is completely secure.

8. Data Storage and International Transfers

Personal data may be stored and processed in Hong Kong or other jurisdictions where service providers operate. By using this service, users acknowledge that their data may be transferred internationally for operational purposes.